Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Account credentials
• Other information you voluntarily provide

b. Location Data

Vetra may collect precise or approximate location data from your device. We collect location data only when you grant permission and while using specific features that require location. Location data is used to provide location-based services, improve app functionality, and enhance user experience. You may disable location access anytime through your device settings.

c. Camera & Photos

Vetra may request access to your device camera and photo gallery to capture images, upload photos within the app, and support reporting or documentation features. We do not access your camera or photos without your explicit permission. Images you upload are stored securely and used only for the intended app functionality.

d. Usage Data

We may automatically collect device type, operating system, app version, log information, crash reports, and interaction data. This data helps us improve app performance and reliability.

2. How We Use Your Information

• Provide and maintain the Service
• Process user requests
• Improve app performance
• Communicate updates or notifications
• Ensure security and prevent misuse
• Comply with legal obligations

3. Data Storage & Security

We implement appropriate technical and organizational security measures to protect your information. Your data may be stored on secure cloud infrastructure. While we strive to protect your data, no method of transmission over the internet is 100% secure.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share information only in the following situations:

• With service providers that help operate the app
• If required by law
• To protect legal rights and prevent fraud

All third-party providers are required to safeguard your data.

5. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Users may request data deletion by contacting us.

6. Your Rights

Depending on your location, you may have the right to access your personal data, correct inaccurate data, request deletion of your data, and withdraw consent.

To exercise your rights, contact us at:

oneverse@oneject.co.id

7. Children's Privacy

Vetra is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided personal data, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app or on our official website with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

Email: oneverse@oneject.co.id